EMAIL · AFFILIATE (YMYL) · 8 GEO MARKETS

Building an automated email program from scratch for 8 markets

Casino.online

We built an automated email program with DOI/SOI, per-market segmentation and localization in Customer.io. Result: 850+ verified subscribers and 0 compliance incidents.

Compliance snapshot
  • Verified subscribers850+
  • Compliance incidents0
  • Markets8
  • Open rate (avg)38%

How the program was built

  1. 1
    Consent architecture

    GDPR/ePrivacy mapping, DOI in EU, SOI where allowed.

  2. 2
    Customer.io build

    Versioned templates, localized welcome flows, weekly digest.

  3. 3
    Per-market rollout

    8 markets, preference center, attribution in hidden fields.

  4. 4
    Audit-ready ops

    Documentation, review cadence, 0 incidents to date.

Template preview

Localized welcome email

One versioned template, per-market copy, consent-aware footer with jurisdiction and unsubscribe.

From: brand@casino.online • Subject: Welcome - verify your account
Preheader
Confirm your email to unlock your welcome bonus.
Welcome, {{first_name}}

You're one click away. Verify your email so we can activate your account under {{jurisdiction}} rules.

consent
DOI
market
{{market}}
utm_source
customerio
You received this because you opted in on {{opt_in_date}}. Operated under {{jurisdiction}} license. Unsubscribe · Preference center · 18+ · Play responsibly.

The challenge

An iGaming affiliate with traffic from 8 EU/UK markets, but no email channel.

Required strict DOI/SOI flow, localization and audit-readiness per market.

No centralized consent or attribution store.

How we approached it

Designed consent architecture and mapped GDPR/ePrivacy requirements per market.

Implemented in Customer.io: DOI in EU, SOI where allowed, versioned policies.

Localized welcome flows, weekly odds digest and re-engagement segments.

Attribution captured in hidden fields plus a self-serve preference center.

Results

850+ verified subscribers in 6 months, 0 complaints filed.

Average open rate 38% and CTR 6.2% across the first 3 automations.

A ready base and process to scale to new markets without risk.

Stack

  • Customer.io
  • Cloudflare Workers
  • PostgreSQL
  • Cloudflare Turnstile

Verified via:

  • Customer.io reports
  • GA4
  • Cloudflare Analytics

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