Terms of Service

Last updated: January 2025

These Terms of Service govern access to and use of the website https://fourpillars.bg/, owned by Four Pillars Ltd., UIC 207344664, with registered office at Ruse 7015, 35 Gotse Delchev Blvd., Bulgaria. 4 Pillars Digital is a trade name of Four Pillars Ltd. By accessing and using the Website you agree to comply with these Terms.

1. General Provisions

The Company reserves the right to amend these Terms at any time. Changes take effect upon publication on this page.

The current version is always available at https://fourpillars.bg/terms.

If you do not agree with the Terms, please do not use the Website.

2. Subject of Services

The Website provides information about the Company's services in digital marketing, including:

• SEO optimization and AI SEO consulting.

• Content creation (content marketing).

• Email marketing and CRM strategies.

• Marketing automation.

• PPC advertising (Google Ads, Meta Ads, LinkedIn Ads).

• Web analytics and reporting.

The Website allows submitting inquiries through contact forms, booking consultations, and accessing public materials (case studies, resources). Specific terms for the provision of services are agreed individually in a separate contract between the Company and the client.

3. Pricing and Quotes

All prices displayed on the Website are indicative and exclude VAT. Final prices are subject to confirmation by our team in a personalized quote.

The Company reserves the right to change prices at any time without prior notice. Changes do not affect already confirmed quotes.

4. Intellectual Property Rights

All rights to the Website content, including text, graphics, logos, icons, images, audio and video materials, software and code, are owned by the Company or licensed for its use.

Copying, distribution, modification, publication, or use of any part of the Website content without prior written consent from the Company is prohibited, except as expressly permitted by law.

The User may view, download, and print materials from the Website solely for personal, non-commercial use.

All materials created by the Company for the client become the property of the client upon full payment of agreed services, unless otherwise specified in a written contract.

5. Website Use

The User undertakes to use the Website in accordance with applicable law and these Terms. It is prohibited to use the Website for:

• Distribution of illegal, threatening, defamatory, offensive, or obscene content.

• Violation of third-party rights, including copyrights and personal data rights.

• Distribution of viruses, malware, or other harmful code.

• Actions that may harm the functionality or security of the Website.

• Automated data collection (scraping) without express written permission.

The Company reserves the right to terminate or restrict access for any User who violates these Terms.

6. Client Obligations

As our client, you agree to:

• Provide accurate and up-to-date information about your business.

• Provide timely access to necessary accounts and resources.

• Communicate promptly and approve materials within reasonable timeframes.

• Adhere to agreed payment schedules.

7. Liability and Warranties

The Website and its content are provided "as is", without warranties of any kind, express or implied.

The Company is not liable for:

• The accuracy, completeness, or timeliness of information on the Website.

• Technical issues, interruptions, or temporary unavailability of the Website.

• Damages arising from the use or inability to use the Website.

• Actions of third parties or content of external websites linked from the Website.

Information on the Website is for general informational purposes and does not constitute professional advice. Our total liability is limited to the amount paid by the client for the relevant services.

8. External Links

The Website may contain links to third-party websites. These links are provided solely for the convenience of the User.

The Company is not responsible for the content, privacy policies, or practices of external websites and does not endorse or control them.

Use of external links is at the User's own risk.

9. Personal Data Protection

Processing of User personal data is carried out in accordance with the GDPR and applicable Bulgarian law.

Detailed information about how we collect, process, and store personal data can be found in our Privacy Policy (/en/privacy).

10. Cookies

The Website uses cookies to improve user experience, analyze traffic, and for marketing purposes.

You have full control over cookies through our consent banner. You can change your settings at any time via the "Cookie Settings" button in the Website footer.

11. Confidentiality

Both parties agree to keep confidential any sensitive information received during the collaboration. This includes business strategies, financial information, client data, and other sensitive materials.

12. Termination

Either party may terminate the collaboration with 30 days written notice. Upon termination, the client is responsible for payment of all services rendered to date.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria.

All disputes arising from or related to the use of the Website shall be resolved by the competent Bulgarian courts.

14. Contact Information

Four Pillars Ltd. (trade name: 4 Pillars Digital)

UIC: 207344664

Address: Ruse 7015, 35 Gotse Delchev Blvd., Bulgaria

Phone: +359 877 215 749

Email: info@fourpillars.bg

Website: https://fourpillars.bg/